Accessibility Statement

Central Bank of Ireland is committed to making this website accessible in accordance with European Union (Accessibility of Websites and Mobile Applications of Public Sector Bodies) Regulations 2020 - S.I. No. 358/2020 and to ensuring this website is accessible to the widest possible audience, regardless of technology or ability.

This accessibility statement applies to www.centralbank.ie.

Compliance Status

This website is partially compliant with the harmonised European standard Accessibility Requirements for ICT Products and Services (based on Web Content Accessibility Guidelines 2.1) due to the non-compliances listed below.

Non-accessible Content

The content listed below is non-accessible for the following reasons.

Non-compliance with the harmonised European standard

  • Some images have missing or incomplete descriptions.
  • Some text may be difficult to read due to low colour contrast.
  • Some page titles and subtitles are not structured with correct HTML headings.
  • Some links may be difficult to understand due to incomplete wording.
  • Some links may cause documents to download without notice.
  • Some interactions in the website’s main navigation and in paginated navigation-lists may be hard to understand with a screen reader.
  • Some form controls may be difficult to understand using a screen reader.
  • Many data tables are not fully accessible to screen readers.
  • Many PDF documents are not fully accessible to screen readers.
  • Interaction with the “‘How can we help” ’ feature on the homepage may not work for all screen readers.
  • Some non-content code is voiced in screen readers and may interfere with browsing.
  • Information in some office file formats (e.g. Microsoft Word) published after 23 September 2018 is not fully accessible to screen reader software.
  • Information in some videos published after 23 September 2020 is not accessible.

Preparation of this Accessibility Statement

This statement was last reviewed and updated on 4 October 2021.

This website was tested for compliance with the Web Content Accessibility Guidelines (WCAG 2.1) Level-AA in October 2017. The test was carried out by InterAccess accessibility consultancy.

Interaccess used the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to deciding on a sample of pages to test.

This statement was last reviewed on 30 June 2021.

Feedback and Contact Information

Contact our web team if you need access to information in an accessible format:
Email: [email protected]

Contact our Access Officer if you have any questions about Central Bank’s approach to accessibility:
Email: [email protected]
Telephone:  +353 (0)1 224 6402

If you are dissatisfied about how we respond to your request, you can submit a complaint by following our Disability Complaints Handling Procedure.

Enforcement Procedure

If you are dissatisfied about how we respond to your request or complaint, you can complain to the Office of the Ombudsman under the terms of the Disability Act 2005.

Office of the Ombudsman
6 Earlsfort Terrace
Dublin 2
D02 W773

Tel: +353 (0)1 639 5600
Email: [email protected]
Web: www.ombudsman.ie/disability-act/make-a-complaint