Brokers / Retail Intermediaries - Contact Us

Queries

For general queries, or queries on Authorisation and Annual Online Return, the Consumer Protection Code 2025 (the 2025 Code), the Industry Funding Levy or Administrative Sanctions, please use or the contact details below.

General Authorisation Queries

Retail Intermediaries Authorisations
Capital Markets & Funds:  Investment Firms and Retail Intermediaries Supervision Division (IFI)
Central Bank of Ireland,
PO Box 559,
Dublin 1.
Tel: +353 1 224 4595
E-mail: RIauthorisations@centralbank.ie

General Supervision Queries

Retail Intermediaries Supervision
Capital Markets & Funds:  Investment Firms and Retail Intermediaries Supervision Division (IFI)
Central Bank of Ireland,
PO Box 559,
Dublin 1.
E-mail: brokers@centralbank.ie

Annual Online Return

Regulatory & Business Services Division,
Central Bank of Ireland,
New Wapping Street,
North Wall Quay,
Dublin 1,
D01 F7X3.
Tel: +353 1 224 4545
E-mail: onlinereturns@centralbank.ie

Consumer Protection Code 2025

Cross-Sectoral Policy,
Central Bank of Ireland,
PO Box 559,
Dublin 1.
E-mail: code@centralbank.ie

Minimum Competency Code 2017

Cross-Sectoral Policy,
Central Bank of Ireland,
PO Box 559,
Dublin 1.

Industry Funding Levy Contact Details

For invoice related queries:

Billing & Collections
Financial Control Division
Central Bank of Ireland,
PO Box 9708,
Dublin 1.
E-mail: billing@centralbank.ie

For queries on 2025 Regulations and 2025 Funding Guide, please contact the Funding Policy team at fundingpolicy@centralbank.ie.

Administrative Sanctions Contact Details

Financial Sanctions | Enforcement Division

Central Bank of Ireland,
PO Box 559,
Dublin 1.
E-mail: sanctions@centralbank.ie

Post Authorisation Amendments

The Request Changes outlined below are processed exclusively via the Central Bank of Ireland Portal:

  • Change of Accounting Date
  • Change of Address
  • Change of Auditor
  • Change of Insurance Type
  • Change of Investment Instrument/Services
  • Change of Legal Advisor
  • Change of Legal Name
  • Change of Trading Name
  • Change of Contact Details
  • Person Responsible IDR
  • Person Responsible CMCAR
  • Replacement Cert

For queries in relation to Revocations: E-mail revoke@centralbank.ie
For queries in relation to Acquiring Transactions: E-mail acquiringtransactions@centralbank.ie
For queries in relation to ongoing Regulatory Requirements: E-mail brokers@centralbank.ie